Quality & Warranty

100% Australian Sheepskin Guarantee
Craftsmanship Of 50 Years

Payment & Order

Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method. GB Pounds, U.S Dollars, Australia Dollars, Canadian Dollars and Euro are allowed. Revise & Order Cancel: Within 8 hours upon placing order To revise or cancel your order, please contact us within 8 hours after placing order.
Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return policy

Packing & Gift

Free Gift Wrap
Gift Wrap - Optional
Notes: Please specify your packing option, or we will ship with Free Gift Wrap.

Shipping & Tracking

Global Free Shipping on All Orders
Orders will be shipped within 24 hours upon receiving. A tracking number will be available in your email within 48 hours. The orders are supposed to reach your door in the next 5-7 business days. Please track the status of the parcel via the tracking number provided in email. Then, contact local postal office for parcel if not received within expected shipping time. Finally, contact us for further information.
Notes: Shipping estimates are from day of shipping not from day of order Customers are responsible for lost due to wrong shipping information

Return/Exchange Policy

Lifetime Warranty On All Orders Return & Exchange - 30 Days, after the date of purchase When possible, please return items using the same packaging in which you received them. All items must be returned complete in original unworn condition and with all original parts/documentation Please contact us for returning address before sending the items back, No returns will be accepted without prior authorization. Refund will be in process after receiving returns
Notes: Shipping charges are not refundable

Modifications

Aukoala.com reserves the right to modify this Web Site. Rules and regulations govern its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. Aukoala.com may make changes in the products and/or services described in this Web Site at any time.

Thanks a lot for your support and attention.